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Karla Spaeth is the Hospitality Department Chair at Northwood University; prior to that, she had a long stint in the industry, including turns with Hyatt and Starbucks.
The central theme of this discussion revolves around the notion that food shows — think FOOD Network shows — give up-and-coming chefs (and other potential future members of the hospitality industry) the wrong idea about how the industry works. Did these chefs just get these shows, or did they have to work for them? Young people seem to be confused.
There’s also a lot in this discussion about the education and training models for new hospitality managers, as well as what it’s like to manage a resort, and why Starbucks is actually a really good company, and not some omnipresent evil corporation (as some may think).
Hopefully you enjoy this interview; we’ll be back on Thursday with former Louisville QB Stefan LeFors, who is now coaching HS football in the Louisville area.
Karla did a FANTASTIC job. I enjoyed the interview regarding the Hospitality Industry vrey much. Thanks for sharing your life experiences with all of us.
Posted by Stacey Thurston | February 28, 2012, 12:38 pm